Reliable. Responsive. Knowledgeable.
These are just a few of the words our clients used to describe AIRINC in our recent Client Satisfaction Survey. The word cloud above brings their feedback to life, highlighting the qualities that came up most often and the reputation we are proud to maintain.
At AIRINC, our clients are at the center of what we do.
We are proud to share the results of our recent Client Satisfaction Survey, and even more proud of what they represent: strong partnerships, trusted relationships, and the continued confidence of the Global Mobility teams we serve.
100% of respondents said that they were satisfied or very satisfied with AIRINC. Even more impressive, 82% were very satisfied with the support they receive on their accounts.
These numbers speak for themselves.
We could not be more grateful to our incredible, loyal clients who took the time to share their thoughts and experiences with us. We know that Global Mobility teams wear many hats. They are solving problems, supporting mobile employees, managing change, and planning for what comes next. We are honored to be a partner they can count on.
Our clients also gave AIRINC a Net Promoter Score of 85, meaning that a high majority of participants would recommend AIRINC to others.
That means a lot to us.
A recommendation is more than a number. It reflects trust. It reflects confidence. It reflects the value of working together over time to improve programs, answer difficult questions, and support the challenges that clients face today and those on the horizon.
The word cloud highlights the three words clients used to describe AIRINC, with the largest words appearing most often. We were honored to see reliable, responsive, and knowledgeable rise to the top, along with professional, insightful, flexible, and many others.
These words are exactly what we strive to be.
Reliable means our clients can depend on our data, our advice, and our support. Responsive means we are at the ready when questions come up and decisions need to be made. Knowledgeable means we bring experience, perspective, and practical solutions to the table.
Our AIRINCers are our superpower. They care deeply about servicing our clients and take pride in helping Global Mobility teams make informed decisions. Whether supporting an account, developing technology, collecting data, or providing advice, our teams are committed to delivering the absolute best to our clients.
We are proud of this feedback, but we also know that strong partnerships are built over time. We will continue listening. We will continue partnering. We will continue delivering.
What will Global Mobility teams need next? How can we make their jobs easier? How can we offer more flexibility, stronger technology, better data, and practical advice? How can we continue to strengthen our partnerships and bring even more to our clients?
These are the questions that keep us moving forward.
To all of our valued AIRINC clients: thank you for your trust, your partnership, and your honest feedback. We appreciate hearing from you, and we look forward to continuing to work together.
AIRINC is proud to support you, today and in the future.

