The most noticeable area of advancement has been the use of digital platforms to communicate with customers, including the use of engaging customer videos and digital media, showcasing Mobility’s flexibility and adaptability.

Worldwide ERC President & CEO, Peggy Smith, SCRP, SGMS-T talks disruption, innovations and trends with talent mobility leader, Christopher Ward from Associates for International Research (AIRINC).

Mobility is increasingly focused on delivering value to customers. To achieve this, many are leveraging technology and vendor partnerships to streamline operations and improve the Mobility experience.