Last quarter, in the early stages of the global COVID-19 outbreak, I was surveying Southeast Asia. At the time of my transit through Kuala Lumpur, AirAsia had recently suspended flights from mainland China, Macau, and Hong Kong. Though normally a carrier that promotes customer self-service, the airline was diverting all travellers from these locations to the check-in counters to undergo screening questions before being allowed to proceed; in fact, they  were prohibited from using the automated-check-in machines as you can see in the photo below.

Join AIRINC and your global mobility peers for a breakfast briefing discussion on the recent results from our Long-Term Assignment Benchmark Study. From this session, you will learn more about policy best practice from 185 global companies who participated in the survey.

You are invited to join AIRINC and your global mobility peers for a breakfast briefing discussion on: Flexibility in global mobility programs.