Improving the assignee experience is a key focus for Global Mobility teams. Assignee experience comes in many guises, from better support to more choice, from clearly enhanced career prospects to seamless communications. When AIRINC’s Advisory Services team is working with clients to develop an improved assignee experience, we have to take into account that every assignee is different. As a result, we all view the assignee experience in a different way. Programmes that want to genuinely improve the assignee experience need to use a broad range of tools to deliver the enhancements their assignees are looking for.
COVID-19 is impacting everyone, everywhere, and its sphere of influence changes almost daily. Of all the places facing change and uncertainty, the airline industry is at the forefront. News of airlines facing bankruptcy and impending doom cloud the headlines globally. As Global Mobility specialists, we examine 110,000 fares on a quarterly basis so that we can deliver our clients the most up-to-date information to support their assignees. Now, more than ever, we know that you need quick answers and accurate estimates to support your international and domestic assignees that need to return home during this sweeping pandemic.
According to AIRINC’s 2020 Mobility Outlook Survey, Global Mobility’s top priorities for 2020 include enhancing the employee experience (73%), redesigning the mobility program (56%), and simplifying the program (52%). So how can Mobility accomplish these goals?