AI in Global Mobility: Why Now’s the Time to Lead, Not Follow

In Global Mobility, new trends are often met with cautious curiosity. As seen with DEI and sustainability, Mobility professionals tend to observe before acting—waiting to see how peers approach a challenge before diving in themselves. This mindset feels safe in a high-stakes, compliance-driven world, but it can hold back Mobility professionals from pioneering new standards in our industry.

But AI is different.

AI doesn’t require a major policy overhaul or a complete rewrite of your mobility strategy. Instead, it offers a low-risk opportunity for experimentation that can lead to significant impact—providing Mobility teams with a unique avenue to showcase their strategic value.

In our 2025 Mobility Outlook Survey, we asked organizations about their current use of AI in Global Mobility programs. The responses were telling:

• 39% said they never use AI
• 42% said they rarely use it
• 4% said they use it a moderate amount
• 0% said they use it extensively

Clearly, most Mobility teams haven’t fully embraced AI—yet. But here’s the good news: 67% of respondents said they are either exploring AI or planning to integrate it into specific areas. Interest is growing, even if action remains tentative.

Why is Mobility Holding Back?

For many, it’s a lack of confidence. For many, it’s a lack of confidence. Some professionals may feel intimidated or uncomfortable experimenting with new tools. But the reality is that Mobility is perfectly positioned to lead; we just need to take the first step.

Imagine What’s Possible:

• Automate the Administrative: Generate assignment letters, visa reminders, or payroll notifications with a click.
• Support Employees in Real-Time: Use chatbots to answer FAQs, explain policy terms, or direct assignees to the right resources.
• Build Internal Buy-In: Leverage AI to create interactive toolkits and visualizations that help business leaders understand the ROI of Mobility
• Enhance Decision-Making: Utilize predictive analytics to model costs, track trends, or identify compliance risks before they arise.

These use cases aren’t far-fetched. In fact, they were shared by this year’s MOS participants. Some of these ideas can already be explored using existing platforms or vendor tools. However, it’s important to recognize that implementation can involve challenges, such as privacy concerns, data security protocols, or integration efforts. Despite this, compared to other large-scale transformations, AI offers a more manageable starting point, making it distinct from other trends that Mobility has cautiously observed from the sidelines.

Seize the Opportunity

AI presents a timely chance to experiment and innovate in ways that align with existing systems and needs. Mobility teams have the opportunity to demonstrate how smart, practical applications of AI can streamline workflows, improve the employee experience, and drive smarter global decisions.

If you’ve been waiting for someone else to take the first step, consider this your sign. Start small. Track your progress. Share your successes. Mobility professionals don’t need to wait for peers to lead—they have the potential to set the bar themselves.

What’s New in This Year’s Report?

The 2025 Mobility Outlook Report is not just an annual update — MOS 2025 has been redesigned to provide a clearer, more actionable view of mobility trends.

Key highlights include:

• The top global trends disrupting Mobility and their expected impact
• Mobility’s biggest influence areas in achieving organizational goals
• The tools and strategies helping Mobility stay agile and adaptable