In our ongoing series, AIRINC Insider, we interview our mobility all-stars to share some of their unique insights after years of workforce globalization experience.
Jeff Hawk joined AIRINC in 1992 working as a Client Service Manager for clients in the consumer goods, energy, and financial services industries. He spent twenty years in Client Services helping design customized data systems to support client needs. As an expat, Jeff served as Managing Director of AIRINC Europe S.A. in Brussels, Belgium, from 2005 to 2010 where he led a US and European based Client Services group specializing in managing European-headquartered companies. In 2010, Jeff returned to the US and in 2013, he took on his current role.
1. What is your job title?
"Vice President of Data and Analysis."
2. What is your main contribution to mobility on a daily basis?
"My focus is ensuring that our clients’ mobility needs are met through data collection, analysis, and delivery. This could entail everything from supporting my team in addressing client data questions, to staying on top of global economic changes, to improving our systems and products. I strive to make sure we are sharing location knowledge proactively to help make mobility managers’ jobs easier. Another part of my daily job is assisting our product team. I am involved in the creation, launch, and support of new products such as the Airfare Database, HPC, SET, Publications, and more soon on the way."
3. What is the most bizarre client request that you've ever received?
"Years ago, I met with an assignee in Venezuela who wanted me to take the quality of kitty litter into account during our cost of living survey. Apparently, expatriate cats in Venezuela could get blisters on their paws because of the poor quality."
4. What is the most important thing you've learned about global mobility and business needs since you started at AIRINC?
"To be successful in their careers and to strengthen their companies, expatriates and HR managers need to be flexible and adaptable in new situations amidst our rapidly changing world . Whether it be increased economic volatility, cultural divides, security concerns, or the ever changing compensation landscape - what is current in one country or company today, may not be tomorrow."